Coronavirus (COVID-19) City Updates

Latest Update:  Friday, October 9, 2020; 8:00 a.m.

CITY SERVICES AND OPERATIONS

All City facilities are open to the public. Following is a list of phone numbers for the departments.
 
City Hall Main Number (321) 773-4407
Community Development/Building (321) 773-4409
Fire Department non-emergency (321) 773-4405
Police Department non-emergency (321) 773-4400
Recreation Department (321) 773-6458
Building Permits:
Contractors and/or residents are encouraged to continue using the online permitting services for all Building Permit applications. 

CITY FACILITIES REOPENING PLAN:

In accordance with Phase 3 of the Governor’s Re-Opening Florida plan, the City of Satellite Beach has reopened all Recreation Facilities to original hours and capacity.  Face coverings are required when physical distancing of at least 6' is not able to be met.  This is subject to change if Brevard County or surrounding counties experience an increase COVID-19 positivity rate.

CIVIC CENTER
Closed for renovations.

Trash Pick-Up
Waste Management has suspended its call center, and will only take electronic work requests on their websiteIf any residents have issues with this service, call City Hall and we can assist you with a service request.  This will not impact or interrupt trash pick-up service for residents.  

Waste Management Residential Collection Times

Waste Management is experiencing higher than normal volumes of yard, trash, and recycling during this COVID-19 Health Emergency.  As a result, they are consistently experiencing full truck loads prior to routes being completed and are unable to unload the trucks at the facilities and return to the City in time to complete their routes.  As such, the City is allowing them to start their collection times in the morning at 6:00 a.m.  Residents with normal early morning collections should now be prepared for 6:00 a.m. collections instead of 7:00 a.m. collections.  Collection dates have not changed. End of the day collection times of 7:00 p.m. have not changed.

Yard Waste Pickup
Please be advised that Waste Management is currently collecting an extraordinary volume of curbside yard waste, most likely as a result of continued stay-at-home guidance related to COVID-19.  Clam yard waste collection is running up to several days behind in many areas. 
To better serve our residents, we strongly encourage residents to contact Waste Management’s Customer Service Department to schedule collection for large, loose yard waste piles, which requires a specific collection truck.  Regularly scheduled weekly yard waste collection is only for containerized yard waste and small piles.  Residents can connect with Waste Management in a variety of ways:     

Email: centralfloridaservice@wm.com
Customer Service Chat: https://www.wm.com/us/en/support

Volumes continue to be extremely high across all residential waste streams, including bulky waste.  If residents are not serviced for carted garbage or recycling on their designated service day, we ask that residents please leave their carts curbside for service first thing the following morning.  We thank residents in advance for their understanding and patience. 

ASSISTANCE FOR RESIDENTS
  • CDC Website for COVID-19:  www.coronavirus.gov 
  • For questions related to COVID-19 in Florida, please contact the Department’s dedicated COVID-19 Call Center by calling 1-866-779-6121. The Call Center is available 24 hours per day. Inquiries may also be emailed to COVID-19@flhealth.gov connects residents to financial, mental health and crisis assistance.
  • United Way of Brevard's COVID-19 Community Resources website contains frequently-updated information on resources available for residents, families and small businesses being impacted by the COVID-19 pandemic. The list of resources includes the sites for distribution for free meals for students.  United Way is launching the Brevard COVID-19 Response Fund. United Way of Brevard has authorized $50,000 from our emergency fund to aid in recovery efforts. This fund will be activated the week of March 23rd, and 211 Brevard will be taking calls from those who have lost their jobs due to COVID-19.
  • Residents whose employment has been negatively impacted as a result of COVID-19 can apply for reemployment assistance benefits (formerly known as unemployment compensation) through the Florida Department of Economic Opportunity.  
  • The City of Melbourne has temporarily suspended water shut-offs for non-payment. Customers needing to discuss their specific situation should call Melbourne Utility Billing at 321-608-7100.
  • DONATIONS NEEDED:  The Fire Department is collecting non-perishable, non-expired food items, paper products (toilet paper, paper towels), and personal hygiene items, for our community paramedic patients and other residents that are confined to their homes due to age or medical reasons. Donations can be dropped off at Publix in Satellite Beach or outside the lobbies of the Satellite Beach City Hall, Fire Department, Police Department and DRS Community Center.
  • Brevard County Chambers of Commerce and several other community business leaders have partnered to provide local businesses with up-to-date, timely and relevant information through a series of webinars.  Brevard Business Support Webinar
COVID-19 DRIVE-THRU TESTING IN BREVARD COUNTY
  • OMNI Healthcare at 1344 S. Apollo Blvd in Melbourne is designated as a drive-through test collection site for COVID-19. Patients can be pre-screened and pre-register by calling (321) 802-5515 or (321) 727-1973 for additional information. Those patients meeting eligibility criteria based on OMNI Healthcare’s guidelines are eligible for a nasopharyngeal swab collection at OMNI’s facility in Melbourne. Eligibility requirements include first responders, anyone with minimal symptoms of a cough or low grade fever, age over 45 with one chronic illness or anyone over the age of 60.  PRE-QUALIFICATION IS REQUIRED. To register for a COVID-19 nasal swab test, call (321) 802-5515 to be screened and potentially qualified.  Once registered and authorized for collection, patients will retrieve their nasal swab kit at the Melbourne drive-through location. Physicians will be on-hand to administer the test. Once the administration of the test is complete, it will be processed using the RT-PCR test approved by the FDA. An OMNI Healthcare physician will review the results with each patient via Telehealth (virtual) services and provide next steps.  The Melbourne test collecting facility will begin operating on Tuesday, April 7th and run daily from 8:00 a.m. – 6:00 p.m.  Insurances will be billed for testing.  For more information about OMNI Healthcare’s drive-through test collection facility in Melbourne and possible other sites, please refer to www.COVID19testbrevard.com.
  • Florida Department of Health (FDOH) will be offering Drive-thru testing at its North, Central (2555 Judge Fran Jamieson Way, Viera, FL 32940) and South (601 East University Boulevard, Melbourne, FL 32901) locations.  Effective Monday, May 11, the Florida Department of Health in Brevard County will offer appointment-only COVID-19 testing to asymptomatic individuals. This is viral testing; not antibody testing. Call 321-454-7141 for an appointment.

ADDITIONAL RESOURCES
Brevard County Emergency Management COVID-19 website
Brevard County Schools COVID-19 Updates
Florida Department of Health COVID-19 Data Dashboard
World Health Organization (WHO) COVID-19 website
Florida Governor's Executive Orders

PRESS RELEASES
03-26-2020 Beach Closures March 27-29, 2020
04-02-2020 Beach Closures